NICE TO MEET YOU –
We are the team who work behind the scenes, talk to you on the phone, meet you face to face and make the magic happen.
It’s a pleasure to meet you; allow us to introduce ourselves.
First thing’s first, each day starts with a cup of tea. Then, we discuss the day’s work ahead, make contact with our potential clients, and throughout the day, I check quotes and authorise plans. I am also tasked with thinking of new ways to develop the company, coming up with ideas to drive the business forward. I have been with National for more than nine years now, as my dad offered me a position after school. I started out as a sales advisor – I made lots of tea at first. Over the years, I built up my knowledge of our building practices, became CITB SSSTS trained, and took first aid and fire marshal courses. I became a Director in 2017.
Outside of work, I enjoy travelling and playing a game of pool.
Office Administrator/HR Manager
I take care of the day-to-day administration for the company, dealing with customer data, sending out brochures, raising sales invoices, processing orders and looking after logistics for the installations team. I also keep staff records and run payroll – making sure people get paid is a very important job! I have been with National for most of my working life and love spending my days with a great team of people.
I am kept just as busy outside of work as I am in the office, being a mum to my three children.
My role is extremely varied. I carry out day-to-day administrative duties, including invoicing, processing orders, and helping with logistics. I even take care of some accounting tasks for the business. I’m a naturally organised person and I love to build a good rapport with people – qualities that perfectly suit my role. Having the opportunity to help our customers is rewarding and keeps me on my toes.
Outside of work, I like to keep fit by running or practising yoga. I also spend a lot of my time with family. I have three children who like to keep me busy – it’s a good job I live locally!
I have worked at National for 15 years, where I started off as a door maker and have worked my way up to Production Manager. I am responsible for making sure buildings are made to a high standard and are loaded ready for delivery. My day usually consists of liaising with the office staff to make sure the information on the base plans is correct, then organising the yard staff to complete tasks correctly and efficiently. I am a fire marshal, a first aider and am trained in health and safety, as well as holding NVQs in customer service. This aspect of the role is really important to me, and I love seeing happy clients at the end of a project.
I enjoy using my hands outside of work as well, and I have a car workshop where I carry out all types of mechanics and bodywork. I also like carp fishing, travelling all over the country and going abroad.
Khaleesi is an English Cocker Spaniel, born in 2013, and holds the important position of Office Dog. She loves people and is under the impressions that everyone who comes into the office has come specifically to visit her. She enjoys greeting our customers and colleagues – she will be sure to give you a very warm welcome.
Khaleesi’s main interests include spending quality time with Jenny the administrator, meeting our customers, and tuna.