Why Our Delivery Charges Are Fair, Transparent – And Great Value
We’re proud to be based in Kent, where delivery is always free for our local customers. However, as a timber building company with nearly 50 years of experience, we’re delighted to have customers all across the UK. And while we’re always happy to go the distance (literally!), we want to be upfront about why we do charge for delivery outside of Kent – and why we believe it offers real value.
What’s Included in Our Delivery Fee?
Our delivery fee isn’t just a fuel surcharge. It covers:
- Fuel and transport costs
- Labour for two of our skilled team members
(They’re on the clock from the moment they leave – sometimes as early as 11:30pm the night before if they are heading up to Scotland) - Overnight accommodation where needed for very long-distance deliveries
- Safe, professional delivery by people who know how to handle your building properly
- No hidden extras – ever
We Try to Save You Money Where We Can
If we have multiple deliveries in the same area, we’ll reduce your delivery fee – yes, really. We do our best to double-up jobs where possible and pass that saving straight to you.
Why It’s Worth It
When it comes to long-distance delivery, we are:
- Transparent
You know exactly what you’re paying for - Professional
Your building arrives safely, handled by experts - Reliable
We don’t use third-party couriers, so quality control is in our hands - Efficient
We go above and beyond to accommodate timing and logistics
Think about it this way: we’re not just dropping off timber – we’re delivering part of your home, garden, or business. And we treat it with the care it deserves.
Find out more about out our Stables and other Timber Buildings. Alternatively, check out our gallery for ultimate inspiration. If you still have questions, contact us at your convenience. We’d love to chat.